Privacy and Cookie Policy
Clear, factual information about how your personal data is handled and your privacy choices are respected.
Order & Checkout Data
Collected via WooCommerce checkout on this site (full name, shipping and billing address, email address, phone number, and payment details) strictly to process, dispatch, and fulfill your order.
Damage & Return Claims
Submitted through the claim form on our Return Policy page (full name, email, order number, batch or lot number, issue description, and optional photographic proof) to assess and resolve damage or replacement requests.
Affiliate Applications
Submitted via the Affiliate program application form (full name, email, website URL, research specialization, and introductory message) exclusively to evaluate and manage affiliate partnerships.
Welcome Popup Consent
Selected delivery country, age confirmation (18+), research-use acknowledgment, cookie choices, timestamp, and policy version stored locally in your browser to remember your verification.
Necessary cookies and browser storage support your cart, security and preferences. By selecting Accept all, you can also consent to Google Analytics 4. It measures visitors, page views, traffic sources and interactions with the shop. Analytics uses cookies including _ga and _ga_*, which by default may last up to two years and may be renewed when you visit.
Payment Processors
Payment methods available during checkout are processed securely via WooCommerce-compatible gateways. Financial credentials are exchanged directly with payment networks and are not stored on our servers.
Shipping & Logistics Partner
DHL ExpressAll orders are dispatched across the European Union using DHL Express to ensure rapid, tracked delivery within 24 to 48 hours.
Your consent choices (selected delivery country, age verification, research confirmation, and cookie preference) are retained locally in your browser for up to 180 days, or until you clear your browser storage, after which you will be prompted to confirm them again. Order records are stored as required by statutory accounting obligations.
You can reopen the consent dialog at any time to review, update, or withdraw your previously saved cookie and region settings. Changes take effect immediately.
Right to Access
You can request a copy of the personal data we hold about you at any time.
Right to Rectification
You can request correction of inaccurate, incomplete, or outdated personal details.
Right to Erasure
You may request the deletion of your personal data when it is no longer needed for statutory compliance.
Right to Object
You have the right to object to specific processing activities based on legitimate interests.
Right to Lodge a Complaint
You have the right to submit a complaint directly to your competent national data protection supervisory authority.
For questions about this policy, access requests, or data deletion inquiries, please contact our support team using the verified channels above.